Welcome to KoelKart! By accessing and using our website (www.koelkart.com), you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Use
By using this website, you confirm that you are at least 18 years old or using the site under parental guidance.
We reserve the right to modify these terms at any time. Continued use of the site implies acceptance of any updates.
2. Products & Orders
All products listed on KoelKart are print-on-demand and made especially for you.
We make every effort to display product colors and descriptions accurately, but slight variations may occur.
We reserve the right to cancel any order due to unforeseen circumstances, including but not limited to stock unavailability or incorrect pricing.
3. Pricing & Payments
All prices listed are in INR (Indian Rupees) and are subject to change without prior notice.
We accept payments through secure payment gateways Like Razorpay. Your financial information is never stored on our servers.
4. Shipping & Delivery
Orders are processed within 1-2 business days and delivered within 5-7 business days across India.
Shipping delays may occur due to factors beyond our control.
Customers must provide an accurate shipping address; incorrect information may result in additional shipping charges.
5. Returns, Exchanges & Refunds
We do not provide refunds for any purchases. However, we allow exchanges in case of defects or wrong product delivery.
Customers must report any issue within 48 hours of delivery with proper images as proof.
For detailed information, please read our Refund & Exchange Policy.
6. Intellectual Property
All designs, logos, and content on KoelKart are our intellectual property.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
7. Privacy Policy
We do not share your personal information with third parties.
We use Facebook Pixel for marketing purposes. Read our Privacy Policy for details.
8. Limitation of Liability
KoelKart is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
We do not guarantee uninterrupted access to the site due to maintenance or unforeseen technical issues.
9. Governing Law
These Terms & Conditions are governed by the laws of India, West Bengal.
Any disputes shall be resolved under the jurisdiction of West Bengal, India.
10. Contact Us
For any queries regarding our Terms and Conditions, please contact us: 📧 Email: care@koelkart.com 📞 Phone: +91 9800224301
