Shipping Policy

Effective Date: 06.03.2025

At KoelKart, we strive to ensure a smooth and timely delivery experience for all our customers. Please review our shipping policy below.

1. Order Processing Time

• All orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time & Delivery

• Once shipped, orders are typically delivered within 5-7 business days depending on the delivery location.
• Delivery times may vary based on logistics, unforeseen delays, or regional restrictions.
• Customers will receive a tracking number once the order is dispatched.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• We may offer free shipping on select orders as part of promotions.

4. Delivery Partners

We work with reliable courier services to ensure safe and timely delivery of your orders.

4. Address & Delivery Issues

• Please provide an accurate shipping address to avoid delays.
• If an incorrect address is provided, re-shipment charges (if applicable) will be borne by the customer.
• If the delivery is delayed beyond the expected timeframe, you may contact our support team for assistance.

5. International Shipping

• Currently, we only ship within India. International shipping is not available at this time.

6. Contact Us

For any shipping-related queries, feel free to reach out:
📧 Email: care@koelkart.com
📞 Phone: +91 9800224301